Italian craft businesses lose direct sales every day because their online store is slower, harder to trust, and harder to use than the marketplaces and platforms their customers compare them to. Good e-commerce design closes that gap.
E-commerce design is not about making a store look more expensive. It is about removing friction at every step: making products easy to find and understand, making purchase decisions feel safe, making checkout short, and making the post-purchase experience clear. Every screen we design is evaluated by that standard.
We design all primary e-commerce screens: homepage, category pages, filters and search, product detail pages (the most commercially critical screen in any online store), cart, multi-step checkout, order confirmation, account, and wishlist. Every screen is designed for desktop and mobile.
For physical products made in Emilia-Romagna and Lombardy â food and wine, leather goods, ceramics, textiles, artisan hardware â we also bring understanding of the specific credibility signals Italian craft consumers and international buyers of Italian products need to see. Provenance, materials, maker story, and transparency about shipping and returns all affect conversion before the add-to-cart button is pressed.
Deliverables include a complete Figma file with all screens annotated for development, a design system and component library, and a developer handoff session. The handoff is compatible with WooCommerce, Shopify, and custom-built stores.
We reply within one business day. No sales process.